Reach us directly
What can we help with?
Tell us which of these applies — it helps us route your message faster:
- Verified typing certificate — payment, name correction, or download issue
- TypingTestExam Pro — subscription, billing or access issue
- Login, registration or dashboard problem
- Report incorrect exam rules / speed / error data on a guide page
- Coaching courses at Nishant eAcademy
- Something else
Before you write in
For the fastest response on a payment or certificate issue, please include: the email or mobile number used to register, the approximate date and time of your test or payment, and (if applicable) the payment reference / transaction ID shown on your bank or UPI app statement. This lets us verify your case without back-and-forth.
Typical response time
We aim to respond to WhatsApp messages within one business day and to emails within 2–3 business days. Payment and refund queries are prioritised — see our Refund & Cancellation Policy for how long a refund itself can take once approved.
Registered office
Nishant eAcademy is registered in West Bengal, India, under Udyam registration number UDYAM-WB-23-0044602. Registered business correspondence is handled by Nishant eAcademy; request the current registered address through the support channels above.